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A Damaged Identity – The Most Common Cause of Conflict

When I was 13, I was fortunate enough to travel to Europe with my mom. We went on a guided tour and spent fourteen days with strangers from across the country. My mom and I were fairly gregarious and made friends without much effort. Sharing novel experiences of exploring castles in Scotland and Cathedrals in… Read more »

Listening -The Most Important Skill in Communication

There is a 2000 year old proverb that says, “Be quick to listen and slow to speak.”* Unfortunately, most of us have reversed this. We are quick to speak and that causes problems. Why? Because the essence of communication is understanding. When we choose to listen first, we are tacitly telling the other person that… Read more »